Shipping policy

Shipping Policy

Last updated: [April 14, 2025]

Shipping Locations

We currently ship within the European Union. If your country is not listed during checkout, please contact us at ultimatecarcaresystems@gmail.com for a custom shipping quote.

Processing Times

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Standard shipping rates vary depending on the weight and destination of your order.

Estimated delivery times:

• Germany: 1–3 business days

• EU countries: 3–7 business days

Please note: Delivery times may be affected by customs, weather, or courier delays.

Free Shipping

We offer free shipping on orders over €70 within Germany and over €150 within the EU.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to follow your shipment’s progress.

Shipping Partners

We ship via trusted logistics partners including DHL, DPD, and GLS.

International Duties & Taxes

Orders shipped outside Germany may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address is entered correctly. We are not responsible for packages delivered to incorrect or incomplete addresses.

Contact Us

If you have any questions or concerns regarding your shipment, feel free to reach out at
📧 ultimatecarcaresystems@gmail.com
📞 +49 6621 4005069